No-Show Management

No-Show Management & Prevention

Calculate a clear no-show rate, check booking settings and choose a follow-up that fits your clinic.

7 resources

Showing 7 resources

Cancellation policy template and setup for Jane.app

Adapt a cancellation policy for your clinic, match Jane.app booking settings and intake wording, and check fees and consent before requesting payment.

5 min read

No-Show Management

How to require a credit card on file in Jane.app

Set Jane's online booking rule to save a card on file, choose who it covers and test the patient flow. Card storage and permission to charge are separate.

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4 min read

No-Show Management

Jane.app Provider No-Show Tracking - Find Hidden Patterns

How to pull no-show rates by provider in Jane.app, what the numbers really mean, and the four root-cause questions to ask before you train the wrong thing.

5 min read

No-Show Management

Set up email and SMS appointment reminders in Jane.app

Check Jane.app reminder settings, patient preferences and delivery records. Choose a schedule that gives patients time to change an appointment.

5 min read

No-Show Management

Use Jane.app’s waitlist to offer cancelled appointments

Check Jane.app waitlist settings, patient preferences and booking options. Follow an opening through to a booking, or record why it remains open.

5 min read

No-Show Management

No-shows in Jane.app: 4 checks for your clinic

Check Jane.app reminders, cancellation settings, waitlist notifications and missed-visit follow-up. Choose one change and use the checklist to review it.

6 min read

No-Show Management

No-show rate calculator for Jane.app clinics

Calculate no-shows as a share of arrived and missed visits. Get the two counts from Jane and compare periods with a clear, consistent definition.

4 min read