Why Caretrics exists
Rob built Caretrics after watching good clinics lose patients, time, and earned revenue to operational misses they couldn’t see.
Built by
Rob Saric
Founder & CEO, Caretrics
Recovered revenue inside 50+ clinics. Same leak pattern every time. Caretrics is the system he built to catch it automatically. Read his story ↓
The founder
He built the tool his clients kept asking for.
Patients quietly stopped rebooking. Claims slipped past the front desk. Plans of care trailed off without anyone catching them. Every clinic Rob walked into had the same leaks, and every owner was trying to plug them after hours with spreadsheets that never quite worked.
Rob is an engineer. He’d been brought in by clinic owners (physios, chiros, dentists, naturopaths) who were excellent at care and had been left to figure out the business side on their own. So he did what engineers do. He listened, mapped the operation, and built the systems they didn’t have time to build for themselves. Money started coming back. Plans of care got completed. Owners slept.
What one clinic he’d been working with had quietly leaked in a single year. Patients on incomplete plans of care. Pre-authorizations that lapsed before the next visit. A provider running at sixty percent capacity for half a year before anyone in the back office noticed. Rebookings that never went out.
None of it showed up on a Jane report. All of it was recoverable.
That number is what built Caretrics. Rob didn’t want to keep recovering this revenue one clinic at a time, by hand. He founded Caretrics so every owner could have the operating layer he’d been building for clients, watching for the patterns automatically and returning the dollars that should have been theirs all along.
If any of this sounds familiar, write to Rob directly. He still answers his own email.
The team
You shouldn’t connect Jane to a new tool without knowing who’s behind it. Here’s the team that built Caretrics, and what each of us covers.
“Can you actually find the money?”
Revenue ops & engineering
Rob Saric
Founder & CEO
Recovered revenue inside 50+ clinics as an outside operator before founding Caretrics. Built the product so every clinic owner gets the same playbook automatically.
“Is my patient data safe?”
Security
Raj Thukral
Head of Security & Operations
Seasoned IT executive with 20+ years leading technology and security at scale. Driven 3 SOC 2 Type 2 audits to completion across prior companies. Owns Caretrics' security architecture and infrastructure operations.
“Do you get my clinic?”
Clinical
Kate Giesbrecht
VP Client Success
Practicing clinician (phytotherapy and herbalism) who runs every customer relationship at Caretrics. The person you'll actually work with is a practitioner herself.
What drives us
Your business cares for others. We want it to care for you too.
01
The operations layer behind your team should make their work easier, not give them another dashboard to babysit. We build for the people doing the caring.
02
You should not have to choose between doing right by patients and running a business that lasts. We protect margin so the mission can keep going.
03
Lapsed authorizations. Missed rebookings. Plans of care that quietly drift. Caretrics watches for those in the background.
Comparison
You could do it yourself, hire a consultant, or wire up an off-the-shelf dashboard. Here’s why clinics choose Caretrics.
Setup time
Jane.app support
Time to first insight
Ongoing monitoring
Revenue leak patterns
Clinic-specific expertise
Frequently asked
One clinic Rob was advising was quietly leaking $127K a year to invisible operational issues, and the same pattern showed up everywhere he worked. Owners need recovered dollars and operational support, not more graphs. Caretrics finds the money, tells you what to do next, and stays with you week to week.
No. Caretrics is one inbox, not a dashboard. We watch in the background and send a prioritized list of what to chase next. Nothing to log into daily, nothing to babysit.
Most clinics get a prioritized revenue leak report within 24 hours of connecting Jane.
Yes. We use read-only access and follow HIPAA best practices. We only analyze patterns, we don’t alter your data.
No. Connecting Jane takes about five minutes using a dedicated report processing admin account. No developer, no IT ticket, no installer.
For self-serve trials, if we don’t find at least $2,000+ in recoverable revenue, we refund your $1 and pay you $100 for your time.
Rob still answers his own email. Write to rob@caretrics.com and you’ll hear from the founder, not a ticket queue.
Ready to see your numbers?
Connect Jane in five minutes. We audit 12 months of your data overnight and send back a Recovery Report by morning. One dollar, no commitment.
Start a trial
Have questions?
Tell Rob your situation and he’ll tell you whether Caretrics fits. Honestly. He still answers his own email.
rob@caretrics.com
