I kept meeting thoughtful clinic owners who were doing the right things for patients and still ending the week unsure what had been missed. The data was there. The effort was there. What was missing was a simple way to bring the important work into one review, give it to the right person, and come back to it the following week.
I have spent twenty years building software for health-service organizations, most of it on the systems that move the money. That is how I ended up doing the work myself. I went through twelve months of records for 50+ health and wellness clinics, one clinic at a time. The same four gaps came up almost every time, in a different order.
Caretrics is our attempt to make that easier: one weekly review for the owner, focused follow-up for the team, and a clearer record of what changed. If that sounds like your clinic, write to me at rob@caretrics.com. I still answer my own email.