Shows how many people on your waitlist book real appointments
(Appointments from Waitlist / Total Waitlisted) x 100%
It tells you if your waitlist helps fill open spots quickly
Offer waitlist folks a text alert when a spot opens Let them pick a time easily Keep track so no one is missed
Aim for 50%+ if you can
While we don't track this specific metric yet, Caretrics monitors dozens of related KPIs automatically—no spreadsheets required.