Read-only by design
We never write or modify records in your systems. We request only the scopes required to detect missed billing, no-show blocks, claim failures, and provider gaps. Access is revocable at any time.
Security & Privacy
Privacy-first, read-only analytics for Jane.app clinics
We analyze patterns to find hidden revenue—without writing or changing your data. Encryption in transit & at rest, least-privilege access, data minimization, and PIPEDA/PHIPA-aligned practices.
Caretrics is an independent analytics product for Jane.app clinics and is not affiliated with or endorsed by Jane Software Inc.
Read-only connection
We request only the scopes needed to detect revenue patterns. No write access.
Encryption
TLS in transit and encrypted storage at rest to protect data end-to-end.
Least-privilege access
Role-based access, audit logging, and on-a-need basis permissions.
Data minimization
We ingest only what’s required to compute findings. No unnecessary copies.
Retention & deletion
Configurable retention, secure deletion on request, and lifecycle policies.
Independent & aligned
Not affiliated with Jane Software Inc. PIPEDA/PHIPA-aligned practices.
Our practices, in detail
Encryption in transit & at rest
Transport is protected with TLS. At rest, data is encrypted using modern, industry-standard algorithms. Secrets are stored securely and rotated as needed.
Least-privilege access & audit logging
We apply role-based access controls. Access to production is limited to trained personnel on a need-to-know basis. Access is logged and reviewed.
Data minimization & purpose limitation
We ingest only what we need to compute the revenue findings. We avoid storing unnecessary identifiers and work to reduce data surface area.
Retention & deletion
We retain data for the minimum period needed to support your reports and recommendations. You can request secure deletion; we’ll confirm once complete.
Independent product for Jane.app clinics
Caretrics is an independent analytics product for Jane.app clinics. We are not affiliated with or endorsed by Jane Software Inc. “Jane.app” is a trademark of its respective owner.
Contact our security team
Questions? Email security@caretrics.com. We’re happy to share more detail about our controls, subprocessors, and policies.
Security & Privacy — FAQ
- Do you write or change data in Jane?
- No. Our integration is privacy-first and read-only. We only request scopes needed to detect revenue patterns and never modify records.
- Are you HIPAA certified?
- There is no official HIPAA certification. We do not claim HIPAA compliance. We operate with privacy-first controls, encryption, access logging, and PIPEDA/PHIPA-aligned practices.
- How do you secure transmissions and storage?
- We use TLS for transport and encrypt data at rest using modern, industry-standard algorithms.
- Who can access our data?
- Access is restricted via role-based controls on a least-privilege basis. Access is logged and reviewed.
- What’s your data retention policy?
- We keep data only as long as needed to generate reports and recommendations. You can request secure deletion at any time.
- Are you affiliated with Jane Software Inc.?
- No. Caretrics is an independent analytics product for Jane.app clinics and is not affiliated with or endorsed by Jane Software Inc.