Percentage of provider scheduled hours that are filled with booked appointments.
(Booked Hours ÷ Scheduled Hours) × 100.
Measures clinic capacity usage and staffing efficiency.
Adjust schedules to demand; improve recall systems; reduce no‑shows.
≥ 75 %
While we don't track this specific metric yet, Caretrics monitors dozens of related KPIs automatically—no spreadsheets required.