How many patients finish their intake forms before they arrive
(Completed Online Forms / Total Patients) x 100%
Fewer forms at the desk means faster check-in
Email or text the form link early Offer a simple form, not too many questions Give a quick reminder the day before
Aim for at least 70%
While we don't track this specific metric yet, Caretrics monitors dozens of related KPIs automatically—no spreadsheets required.