How many different referral sources bring patients in (like doctors, word of mouth, online ads)
Count of Each Source / Total Referrals
A wider spread means you’re not relying on just one source
Build relationships with local providers Use social media ads Encourage word-of-mouth referrals
Aim for no single source over 50%
While we don't track this specific metric yet, Caretrics monitors dozens of related KPIs automatically—no spreadsheets required.