How many patients sign up for your online portal (for forms, scheduling, or records)
(Registered Patients / Total Patients) x 100%
More signups means they find it useful or easy
Show them how it saves time Ask front desk to help patients sign up Send email invites with a direct link
Aim for 50%+
While we don't track this specific metric yet, Caretrics monitors dozens of related KPIs automatically—no spreadsheets required.