How many patients you check in with after they finish a treatment program
(Patients Contacted Post-Discharge / Total Discharged Patients) x 100%
Follow-up can catch relapses or new needs and bring them back if needed
Send a text or email after discharge Invite them for a quick check-up if needed Keep notes on any feedback
Aim for 100% follow-up ideally
While we don't track this specific metric yet, Caretrics monitors dozens of related KPIs automatically—no spreadsheets required.