How many patients skip their follow-up visits
(No-Show Follow-Ups / Follow-Up Appointments) x 100%
No-shows waste time and may delay care.
Send reminders. Offer easy rescheduling. Ask for reasons when patients skip appointments.
Aim for under 10%.
While we don't track this specific metric yet, Caretrics monitors dozens of related KPIs automatically—no spreadsheets required.