How much it costs you to run one virtual visit
(All Telehealth Costs / Number of Telehealth Visits)
Lower cost means more profit from telehealth services
Use affordable video platforms. Combine telehealth with short phone follow-ups. Train staff quickly
No set goal, but watch that it’s lower than your telehealth fee
While we don't track this specific metric yet, Caretrics monitors dozens of related KPIs automatically—no spreadsheets required.