How many days ahead patients book their visits
Sum of (Appointment Date - Booking Date) / Total Appointments
Long lead times might scare people away. Short lead times might cause schedule chaos.
Spread out your bookings. Keep some slots for urgent needs. Offer discounts for off-peak times.
7-14 days is common.
While we don't track this specific metric yet, Caretrics monitors dozens of related KPIs automatically—no spreadsheets required.