Revenue Intelligence That Helps Patients (Not Just Your Bottom Line)
Your colleague sent you here because revenue leaks almost always = poor patient experience. We fix both.
The golden eggs moment: When we fix revenue leaks, patients get better access to care AND your clinic makes more money.
The Dual Impact
Every Revenue Leak is Also a Patient Problem
Your colleague gets it: fixing revenue leaks isn't just about money. It's about delivering better care.
| Revenue Leak Type | 💰 Financial Impact | 🩺 Patient Experience Impact |
|---|---|---|
| Unbilled Services | $2,400/month lost revenue | Surprise bills months later → billing disputes and damaged trust |
| No-Show Patterns | $1,800/month wasted chair time | Empty slots that could've been filled by patients on your waitlist |
| Insurance Claim Failures | $1,600/month rejected claims | Patients face unexpected out-of-pocket costs for covered care |
| Provider Performance Gaps | $3,200/month underperformance | Inconsistent care quality → confusion and incomplete recovery |
| Location Performance Variance | Multi-location clinics lose $1,200+/month | Patients expect same quality at all locations → trust undermined |
Unbilled Services
💰 Financial Impact
$2,400/month lost revenue
🩺 Patient Experience Impact
Surprise bills months later → billing disputes and damaged trust
No-Show Patterns
💰 Financial Impact
$1,800/month wasted chair time
🩺 Patient Experience Impact
Empty slots that could've been filled by patients on your waitlist
Insurance Claim Failures
💰 Financial Impact
$1,600/month rejected claims
🩺 Patient Experience Impact
Patients face unexpected out-of-pocket costs for covered care
Provider Performance Gaps
💰 Financial Impact
$3,200/month underperformance
🩺 Patient Experience Impact
Inconsistent care quality → confusion and incomplete recovery
Location Performance Variance
💰 Financial Impact
Multi-location clinics lose $1,200+/month
🩺 Patient Experience Impact
Patients expect same quality at all locations → trust undermined
The Golden Eggs Moment
When we fix revenue leaks, patients get better access to care AND your clinic makes more money. It's not a trade-off — it's a double win.
"That's when I knew I had to refer my colleagues. We were all winning: patients, clinics, and the entire healthcare system."
Real Clinic. Real Results.
How a 30-Year Clinic Improved Patient Outcomes with Analytics
Kingscross Physiotherapy (Brampton, ON) thought they had retention figured out. They were wrong.
The Hidden Problem
Owner Steve Hill knew some patients dropped off before completing treatment. But he didn't know:
- •How many patients dropped off (turned out: 42%)
- •Which providers excelled at POC completion vs struggled
- •Which referral sources led to best patient commitment
- •At which visit number drop-off happened most
By the time they realized a patient had dropped off, it was too late to re-engage them.
The Caretrics Solution
We automated Kingscross's New Assessment Registry (NAR) tracking by pulling data directly from Jane.app nightly. Instead of manual spreadsheet updates every month, they now see:
- Live POC Dashboard - Visit-1 → Visit-2 conversion, drop-off rates, unscheduled patients flagged within 48 hours
- Provider Performance Patterns - Who excels at POC completion and what they do differently
- Referral Source Quality - Which sources lead to committed patients vs drop-off risk
- Early Warning System - Automated alerts for patients with no future appointments
What the Data Revealed
Provider Performance Patterns
Top performers (Leo, Krystin) had 82% and 76% POC completion by setting clear expectations at Visit 1 and booking the entire treatment plan upfront.
Referral Source Quality
Past patients (71% completion) vs Internet leads (48% completion) revealed the need for a "POC Expectations" call within 24 hours of first booking.
Body Part Drop-Off Rates
Ankle patients dropped off 29% after Visit 1-2 because acute pain resolved quickly — they assumed they were "healed" despite needing 4-6 more visits.
No Future Appointment Early Warning
43% of assessments had "# Future Bookings = 0" at completion. Automated alerts within 24 hours now recover 67% of these patients.
The Results After 90 Days
Before Caretrics
After 90 Days
30 more patients per month now complete their care plan instead of giving up halfway. That's 360 people per year who actually heal instead of living with chronic pain.
"After 30 years, I thought I knew my practice inside and out. Caretrics showed me I was blind to the biggest problem: we were losing nearly half our patients before they finished treatment. Now we catch them when they start slipping. That's not just revenue — that's lives changed."
— Steve Hill, Owner
Kingscross Physiotherapy and Sports Injury Clinic
Why Refer Your Colleagues?
You're Not Selling. You're Helping.
When you refer Caretrics, you're giving your colleagues the same "golden eggs" advantage: better patient care AND more revenue.
Better Patient Outcomes
Your colleagues will deliver better care — fewer drop-offs, shorter waitlists, more patients completing treatment and actually healing.
More Revenue (Obviously)
Most Jane clinics find $4,200/month in hidden revenue. That's $50,400/year back in their pocket without seeing more patients.
Privacy & Security First
PIPEDA compliant, SOC 2 Type II certified, read-only Jane.app access. We never modify patient data or see protected health information.
24-48 Hour Setup
No IT requirements, no software installation, no technical expertise needed. Connect Jane.app, get your Money Map in 2 days.
No Long-Term Commitment
$1 trial for 14 days, cancel anytime. Your colleagues can try risk-free and decide if the value is worth keeping.
Built for Jane Clinics
Works seamlessly with Jane.app (physio, chiro, massage, acupuncture, etc.). We speak your language and understand your workflows.
The Referrer's Peace of Mind
We built Caretrics specifically so referrers like you feel confident recommending us. Privacy-first, easy to use, proven results, and no long-term risk. Your reputation stays intact — and your colleagues will thank you.
"I've referred 8 clinics so far. Every single one has thanked me within the first month. That's when you know you've found something special."
Ready to Share the Golden Eggs?
Help your colleagues find the same win-win you believe in: better patient care AND more revenue.
Or send them this link directly:
https://caretrics.com/referralsPrivacy matters to your colleagues. Caretrics is PIPEDA compliant, SOC 2 Type II certified, with read-only Jane.app access. We never see protected health information or modify patient data.
87%
Clinics find revenue
$4,200
Avg. found/month
24-48h
Setup time
$1
14-day trial